Managed daily front desk operations serving as the point of contact for clients and visitors
Handled customer information and documentation with a high level of confidentiality and accuracy.
Provided exceptional client service, addressing inquiries, resolving issues, and accurately documenting client requests to enhance satisfaction.
Processed and reconciled sales and expense transactions using QuickBooks Online, ensuring accurate financial record-keeping.
Maintained and updated records ensuring proper documentation and easy retrieval of client data.
Developed and maintained accurate documents and spreadsheets, improving data organization and operational efficiency.